Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jay37
from WV
Verified Purchase:Yes
Works really well for doing my federal return. Gives me no option to complete my state return. Cannot upload documents
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: birob1942
from Knoxville, Tennessee
Verified Purchase:Yes
I have used H&R Block for at least 7 years. It is easy, with good explanations for each item you have to enter.
I use it for Capital Gains calculations as well as retirement income such as Social Security and IRA/Roth accounts. All my information from the year before is imported automatically, saving a lot of typing. Have never had a problem with any tax forms filed electronically with H&R Block software.
I use it for Capital Gains calculations as well as retirement income such as Social Security and IRA/Roth accounts. All my information from the year before is imported automatically, saving a lot of typing. Have never had a problem with any tax forms filed electronically with H&R Block software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bon Secour, Alabama
Verified Purchase:Yes
Easy to use and fairly priced. There still appears to be an update issue with iMac computers. I had to restart my computer each time before an update would complete. Same problem last year. Another small item on the Alabama tax form was the retirement income section is at the very end of the income interview. Thought it may be more intuitive to have that part near the beginning of the income section.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MEDS
from IL
Verified Purchase:Yes
I have been using the H & R tax software for the last 10 years and have been very happy with it.
It is user friendly and easy to understand. I have referred many friends to this program to do their taxes rather than pay someone else to do it.
It is user friendly and easy to understand. I have referred many friends to this program to do their taxes rather than pay someone else to do it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
I’ve used H&R Block for years. I love the carryover downloads and availability to easily compare to last year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I’ve been using Tax Cut for 15 years with mostly a good experience but this year I found there was a change in 2023 on the handling of Long Term Capital loss carryover which meant I had to revise and resubmit both IRS and CA returns. And manually enter the carryover for the 2024 returns. Called Help Desk with no feedback.
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: wgevans00
from Crofton, MD
Verified Purchase:Yes
I have used H&R Block tax preparation software for years and I have always had a wonderful experience. It is easy to use and I especially like their "interview" process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great package. Fedl and State taxes included.
on February 16, 2025
Posted by: Rdj26
Verified Purchase:Yes
I bought this package for the 12th year. I like the ease of use and the tax info that is included.
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock