Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Long-time user, verified with professional tax sof
on February 17, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Long-time satisfied user. I prepare over 100 tax returns for a CPA and have verified my H&R Block software generated personal return using his professional tax software. Same result. Great price. Much cheaper than Turbotax.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rel208
Verified Purchase:Yes
Problems with multiple charges against my credit card for the state return which was due to your programming error when your software rearranged my authorization code and I did not notice so you charged my credit card first before checking the code for accuracy.
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rick1024
from Md
Verified Purchase:Yes
First time using H&R Block. All went well but I couldn’t estimate my 2025 taxes.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PDH99
Verified Purchase:Yes
Overall the program is very intuitive and leads you through all the steps you need to successfully file. The data that is imported from the prior year's filing makes getting started easier.
You do have to be diligent to read the descriptions of the various categories for income, credits and deductions since the underlying tax law uses terms that may seem like they do not apply.
Pay attention if you have an IRS PIN, it is easy to skip over entering it before filing.
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: brio grand
from DG, IL
Verified Purchase:Yes
I've been using this software for at least 10 years and couldn't be any happier. It's a fantastic, easy to use program!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: RMDS
Verified Purchase:Yes
I've been using HR Block for m any years, 2024 was the first year I had to take an RMD. Entry for the rmd was horribly unclear and kept resulting in a $5075 penalty. Going through the process with three different help levels (8hrs) some one was able to resolve it but a simple 1099R was made incredibly complicated unnecessarily complicated and confusing. This needs to be fixed by HR Block
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ducker
Verified Purchase:Yes
Very easy & intuitive to use. No stone left unturned regarding potential deductions.
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: James Michael
from Florida
Verified Purchase:Yes
I bought this because they claim to get you the maximum refund possible. I had a friend review my taxes and they found another $400 plus dollars on my state that I can't find with this program. I know this is my first time using it, but it shouldn't be this hard to find a deduction or credit that you deserve. Not too happy with it right now.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock