Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Guy12
from Huson Mt
Verified Purchase:Yes
Layer out much better than last year. Great product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jon60074
from Palatine, IL
Verified Purchase:Yes
Could not find where to input my excise tax from the vehicle we bought.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Rb43
from Madison WI
Verified Purchase:Yes
Good software. The instructions for processing normal RMD's receipts is lacking and processing is hit and miss.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: ZXZYZQZT
Verified Purchase:Yes
You need the option to specify which pages to print when a form is open. To get one page, I have to print up to 8 pages, wasting paper and ink.
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Paul 984
from Omaha NE
Verified Purchase:Yes
I have been a long time user and couldn’t be happier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LittleBigTheCat
from Georgia
Verified Purchase:Yes
The instructions say that Windows 10 must be used for processing. Be advised that Windows 7 Professional works just fine. Further, you do not bring out strong enough that you you must get an IP PIN from the Government - They do not automatically send you one - in order to file electronically.
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bill27772
Verified Purchase:Yes
Have found the product is very simple to use. Load program, update, and begin.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Software cost doesn't include state e-file fees
on February 17, 2025
Posted by: Valthar
from Omaha, NE
Verified Purchase:Yes
When buying the tax year software, for both federal and state, and with it being called "deluxe"; one would assume it would cover the e-file costs for both, not just one. Paying for software to make it easier and then finding out that you will again have to pay to file for state, is a slap in face. Predatory practice at the least, completely dishonest and reprehensible at the worst.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock