Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,263 Reviews)
Open Ratings Snapshot
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product. 
(
52,657 out of 61,797
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Ditto
on February 17, 2025
Posted by: Johnhere
from Oregon
Verified Purchase:Yes
Works fine, intuative, questions easy to understand.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamFebruary 18, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Tracker
on February 17, 2025
Posted by: AJone
Verified Purchase:Yes
Some updates took to long every thing else was great
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamFebruary 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Very "Taxing" to use certain features
on February 17, 2025
Posted by: chazman1
Verified Purchase:Yes
Errors listed are hard to correct. Program will not allow you to file a 1040 to the IRS if box 9 is zero even though the 1040 is required to be submitted with state tax return
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great features and reasonable cost
on February 17, 2025
Posted by: SKYLINE50
Verified Purchase:Yes
I’ve used this for a few years in a row and it has made taxes easy with nice features like PDF import for 1099’s and W2’s.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamFebruary 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on February 17, 2025
Posted by: Carl F
from St. Cloud, Florida
Verified Purchase:Yes
Customer for over 15 years. It gets easier every year as most everything prefills from previous year. Makes filing as simple as it gets.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamFebruary 18, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program.
on February 17, 2025
Posted by: John Boy 0956
from Jonesville, LA
Verified Purchase:Yes
I have been using H& R Block for several years and like it
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 17, 2025
Posted by: BCFSS
from North Carolina
Verified Purchase:Yes
Very happy with format, and output of data to sheets...seems thorough and asks right questions.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program, good interview path.
on February 17, 2025
Posted by: epshadeHRB
from Marlborough, MA
Verified Purchase:Yes
I have used H&R block software for the last few years. I prefer the H&R block workflow over Turbotax.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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