Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MBSMBP
from Missouri
Verified Purchase:Yes
I've used H&R Block's software for several years. The software guides me through the tax process easily & efficiently without paying the much higher cost of an accountant.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DSPRD
from Atlanta, GA
Verified Purchase:Yes
I have used the H&R Block Deluxe software for many years. It asks easy to understand questions and leads you through filing your taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. Your input is valuable to us, and we're committed to making sure your experience exceeds your expectations. If there's anything specific we can do to earn that extra star and make your experience a 5-star one, please provide in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: TLamb
Verified Purchase:Yes
I always use HRB to file taxes. I get the best deductions and it’s not hard to navigate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texarkana, TX
Verified Purchase:Yes
I have using the H&R Block software, ever since it was called Kiplingers. Very easy to use. All tax forms are included, as well as advice for each. The steps the tax program takes you through are easy to understand & follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Robkl
from North Dakota
Verified Purchase:Yes
I’ve been using this tax program for about 20 years. Never let me down. Improvements over the years have been spot on.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxevader47
from Florida
Verified Purchase:Yes
I especially like the “Compare to Last Year’s entries”. Makes entry go faster.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. Your input is valuable to us, and we're committed to making sure your experience exceeds your expectations. If there's anything specific we can do to earn that extra star and make your experience a 5-star one, please provide in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: neanie32
from st louis mo
Verified Purchase:Yes
I had several failed attempts to e file my return
asking for my AGI and declined regarding wrong entry although the entry was correct
I have used this software for years although this year I was disappointed and frustrated
asking for my AGI and declined regarding wrong entry although the entry was correct
I have used this software for years although this year I was disappointed and frustrated
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Never F Again
from Deer Park WA
Verified Purchase:Yes
Last year was easy peasy. this year nothing but a HUGE HEADACHE starting with just trying to download the software. Total Lemon
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock