Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: N1cknam3
Verified Purchase:Yes
Good. Reliable.
Help is sometimes difficult in figuring out what the right questions are.
Help is sometimes difficult in figuring out what the right questions are.
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mauston, Wi
Verified Purchase:Yes
Been using for years and have had no major complaints.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JB99
from Austin TX
Verified Purchase:Yes
I have been using this product for years. It works as advertised but it is more expensive than the competition with little difference in features or function.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: ELSJR51
Verified Purchase:Yes
This is the easiest to use tax software. I've been using it since the 1990's before it became H&R Block. Just follow the software and answer the questions. Enter the figures and the software does the rest.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Norm46
from Norton Shores, MI
Verified Purchase:Yes
I have used this software for over ten years and am fully satisfied with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: KPMORR
from Lincoln NE
Verified Purchase:Yes
I have used your softwre for many years and was very disappointed that the cost hs gone up so much and then you charged me to transmit the federal file. it has always been provided free for the fed file. I will look for something else for next year.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 0bie
from Dayton OH
Verified Purchase:Yes
I've used it for more than 10 years and never disappointed.
Pros: Easy to prepare
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dogwood_al
from Atjens, GA
Verified Purchase:Yes
It is very good software, but could use a couple of tweaks.
1) The RMD questions are confusing. Should be a simple question, "Did you take tour RMD?"
2) Move the direct payments to the IRS closer to the start.
1) The RMD questions are confusing. Should be a simple question, "Did you take tour RMD?"
2) Move the direct payments to the IRS closer to the start.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock