Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Easily turn tax-related data into good tax returns
on February 18, 2025
Posted by: Anonymous
from Cochise County, Arizona
Verified Purchase:Yes
Convenient way to capture all tax related information and turn it into final tax returns. This is especially useful if you have used the previous year's version of the software; half the work is done just importing previous information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: You are idiots
from Pueblo, CO
Verified Purchase:Yes
This is the worst tax software I have ever bought. I have been in the tax business for more than 50 years and find this almost unusuable. The basics are ok but efiling does not work at all..
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colchester, CT
Verified Purchase:Yes
I have used H&R Block tax software for the last five years and have been completely satisfied with the results.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wauwatosa, WI
Verified Purchase:Yes
It's straightforward and easy to follow. It is so much easier than the old way of filling out tax forms an mailing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KPDG
from Des Moines, Iowa
Verified Purchase:Yes
I have used the H&R Block software for several years, and have had good luck with it.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have been using H&R app for over 20 years. Never disappoint me!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Works Well As Usual... But watch out for upsells
on February 18, 2025
Posted by: Tom 24
from California
Verified Purchase:Yes
Worked pretty well, and I have used this software for many years. The one thing I did not appreciate was a somewhat deceptive upsell to the next higher level version: It implied that I would need this for state income tax and for support of Sched D investments. I confirmed this was not necessary by going back and looking at my order details from when I purchased the software.
Pros: Easy to prepare
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: TomCO
from Herriman Ut
Verified Purchase:Yes
Once again the program had a conflict with federal and state returns. Looks like I won’t be allowed to e-file my state return.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock