I found the instructions for Required Minimum Distribution very confusing and I spent a lot of extra unnecessary time. I answered that I had met the require minimum distribution amount. It took me to the next page where I needed to enter the Minimum Distribution amount and the amount distributed. Very confusing which field to use for the amount of the actual distribution. But then at the end, it showed a warning about the amount that I had entered. After much time I determined that I did not have to enter these amount if I had met the distribution. Why do you take me to that page when I don't need to use it? At one point it determined that I owed additonal taxes. Very confusing.
Pros: Easy to prepare
Response from HRBlockBy Andrea, Social Media Team, February 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Every year, the usual quirks of the accuracy review.
I mark full time state resident ... then have to input start and end dates. This year, I was also required to input Social Security numbers ... which you already have. Fonts are way too small, with no way to increase that I know of. Too often, I have to click ... no I don't want these special offers.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Have used this software for a few years and am very pleased with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!