Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jim Oxford
from Oxford, Mi
Verified Purchase:Yes
Been using H&R block tax software the last Three years, so far its been nice to work with.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FFD33
Verified Purchase:Yes
I hace been using , since few years ago, ease to navigate , and precise, l like very much
Pros: Easy to prepare, Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yojoe1961
from Ladson, SC
Verified Purchase:Yes
I have bought the H&R Block tax program for about ten years now and I enjoy how it imports the previous year's information, making each successive year easy to do. Follow along and fill in the blanks and you are done.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Alex G
from Charlotte Harborview, FL
Verified Purchase:Yes
I’ve been using this software for many years now. I will continue to buy it. Works great for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MRL06
from Bensalem, PA
Verified Purchase:Yes
Easy to use, I would give it 5 stars if they included the free electronic filing of state returns.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dd MD
Verified Purchase:Yes
A very non-intuitive product that even though I have used it the last several years, gave me the wrong AIG value which resulted in my taxes being denied- then charged me twice for submitting taxes due to their problem
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Crolina
Verified Purchase:Yes
Waiting and waiting for updates. Federal return incorrectly counted my state refund as income - despite the fact that I used the standard deduction for 2023. Corrected this by confirming that my wife and I were both over 65 in 2023 (AND THAT MAKES NO SENSE - POSSIBLE CODING ERROR?)
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WWII
from Charleston WV
Verified Purchase:Yes
I have bought this every year to do my, and my families taxes, since it was called Taxcut. A big issue I have is the security feature that requires you to have last years taxes. It asks you what the number on last years form was, line such and such. You have to look it up. If the number is imported from last years taxes, in the computer already, why do I have to look it up? I would understand if this was my first year using this software. Also, I fought with it for about an hour trying to clear the SSA income warning because, it says, Im over 62. I had no SS income but I could not clear the error. I know it is just a warning but, it should ask, if you are sure or something like that, and clear the error.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock