Helped with Income Tax, and I finally got a refund. Thank You!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for leaving a review and for providing positive feedback on our tax product. We're glad you had a great experience with H&R Block and look forward to seeing you again soon!
I have been using this software for many years.My returns are very complicated and the software handles my tax situation well.My only suggestion for improvement is regarding the inability of the state software to handle filing a state return as a non-resident.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for leaving a review and for providing positive feedback on our tax product. We're glad you had a great experience with H&R Block and look forward to seeing you again soon!
E file was very easy. Had trouble with form 1116 as it dropped out of the return on my first attempt. In the end it worked out fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for leaving a review and for providing positive feedback on our tax product. We're glad you had a great experience with H&R Block and look forward to seeing you again soon!
Bought program and ran it it early in season only to find AFTER my State refund had been back for weeks (late May) that the program HAD NOT FILED MY FEDERAL REFUND! I had to do the return over agin and refile the return. Was it not filed because it was supposed to be free?
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Best about H&R is that it loads on WIN 10, TurboTax no longer does. But it is buggy and steps behind for ease of use and support.
Response from HRBlockBy Sonia, Social Media, June 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I do two separate purchases of the software annually. I have a small clientele demanding preparation services and consulting. This software is ideal for that small group of clients.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, June 16, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Had problems with classification of a managed account. Program would not accept that it was NOT an IRA. Wasted a lot of time trying to figure out a questionable solution? to be able to e-file.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, June 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!