garbage software, I've spent a week fighting an issue that it gets auto rejected by the federal but HR block says it's good. I've spent hours with HR help and they still haven't been able to help me. Considering how bad this experience has been and I've been with HR Block my entire life, I'm going to try turbo tax next year. I may have to actually use it this year if I ever want to get my taxes back
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Very easy to use, just answer or skip the questions and your return is prepared. Also lets you file your return electronically so no hassle of printing tons of paper and mailing them
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've used them for years. The calculations are reliable and easy to review. The option to dive into the literal actual forms behind the sleek interface is by far my favorite feature. Perhaps the competitors can do the same but, in my experience, it's worth my time and money to stick with this product. I have literally done all my taxes ever with HR Block software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block for years. I wish the 5 free e files could be used for federal and state. I refuse to pay state for something that is easier for them.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!