It is very easy to use and understand. My taxes are fairly simple, but I still appreciate the way the software leads me through the process by asking questions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I buy this every year so I can exile both Federal and State all at once. There are a couple of places that I may be unsure about, but with the Tax Review there is no issue.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using your tax software from when it was "Tax Cut" only one time have I tried a competitors product and was so disappointed that I immediately deleted it and drove 65 miles to the only store that had your product still in stock. there is no tax software that can even touch it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Indiana state program has glitch that keeps erasing my credit for taxes paid to other states.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have used your software for several years. I have never been asked to load and install updates at the end of a session. This caused me a lot of trouble because of the lengthy instructions involved. It is easy to load updates at the beginning of a session, but please never allow updates at the end of a session.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, February 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am a first time user and found the program to be an excellent partner with my tax preparation. It was compatible with last years program, (Turbo Tax) and easily transferred all my data forward to this years project. Step by step instructions and timely confirmations as to filing status left no unanswered questions. This program includes five Federal tax packages and I was able to do both of my children's income tax this year saving them good money and increased my dad points.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have used the software for many years. The only change I would make is for it to be easier to find the worksheets that show the steps of how the calculations are done.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!