Have used for many years without any issues. I thought I might have had an issue this year, and although the product is advertised as having support, I could not find a phone number anywhere. Also, had to buy a new computer a few years back and although the tax files were transferred to new computer, the program was not, and I could not access old tax files.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Overall the software worked, and I completed my taxes with minimal effort. I felt that the statement that State tax filing included meant that it was paid for.
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Intuitive, easy to use...only issue was key updates pending from IRS...minor issue... I've used your product since 2008 so very familiar with functionality.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!