Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from North NJ
Verified Purchase:Yes
I have been an H&R Block software user for 20+ years and have been very happy. The software is easy to use and navigate. I have always received a refund in a reasonable time frame direct deposit to my bank account. I will continue to use H&R Block software for future tax filings.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Down state in Illinois
Verified Purchase:Yes
I have been using HRBlock downloaded software for Taxes since 2012. Never a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: emooz
Verified Purchase:Yes
I've used this software for three or four years now and each year I've grown less confident in it's thoroughness. Will most likely switch to something else next year.
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SPL311
Verified Purchase:Yes
I have been using the software for years and i see no reason to change
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: krook77
from Arizona
Verified Purchase:Yes
I have always been happy with this tax product, This year I had to wait for software updates before I could actually file.
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I decided to do my taxes early and stayed with the same program to be consistent. It was easy and fast.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Bad with NY teacher pension. Can't get paid for sw
on February 20, 2025
Posted by: OriginalJ
from Scotia, NY
Verified Purchase:Yes
New York software and instructions very unclear regarding Teachers Retirement System pensions. Unable to get free download of past versions despite paying for the ability on past purchases.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Randall73058
from Colorado
Verified Purchase:Yes
The program is very easy to follow and get filed. I only had one issue in finding a credit in the Colorado State program. Eventually found it and all was good.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock