Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Stock/donation handling unnecessarily difficult
on April 16, 2026
Posted by: bobb666
from Kirkland, WA
Verified Purchase:Yes
1099B handling is outright garbage. I don't know how do you still keep software engineers employed when an AI can design seamless data entry much better. Just ask it.
Not even talking about charitable donations, where a customer is left on their own (i.e., without guidance whatsoever).
Not even talking about charitable donations, where a customer is left on their own (i.e., without guidance whatsoever).
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Abcdefh
Verified Purchase:Yes
There is no directions on where to enter SSA disability income.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob27777777777877888
from NC
Verified Purchase:Yes
The net investment tax calculation is wrong. Wages in w2 should not be taxed
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tax filer on planet earth
Verified Purchase:Yes
straight forward step by step to guide me through the entire process. import features were helpful. i wish there was an option to enlarge the fonts because they were too small to read.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: N3wtax
from Boise, ID
Verified Purchase:Yes
They are a really good tax preparation company. They have done well for years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JPM3
from Missouri
Verified Purchase:Yes
I always use HRB tax software for aa accurate and complete submittal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LindaMay007
Verified Purchase:Yes
You do a good job for the Federal return, however you fall down when programing the state of Colorado.
When I made an error on the federal return, I received an email stating how to correct it. It worked. However, the state was rejected and I have no idea what the problem was. I had to go to the state and fill out the return using the state's software with the same numbers from the Block software and it was accepted!
When I made an error on the federal return, I received an email stating how to correct it. It worked. However, the state was rejected and I have no idea what the problem was. I had to go to the state and fill out the return using the state's software with the same numbers from the Block software and it was accepted!
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: kz27
from sacramento, CA
Verified Purchase:Yes
I liked absolutely everything about the software except one thing: I ran into challenges dowloading the state software when I finished doing my federal return (for some reason, I had trouble with connecting). Would be great if we were able to download both at the same time at the beginning.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock