I bought it 2 months ago and I had a problem and had to mail in my state return, as well as called for help on the federal. I did e file to work tho.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Been using for 20 years. Buying process is never the easiest but using almost seems too easy.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
downloading this was a pain in the butt. the home page was not the same number letter combination as the product. i did not feel secure in the download procedure.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have used H&R Block software for many years now. I always feel I get a good value for the price. My taxes are pretty straightforward but as life has become more full, I have easily been able to use the multiple children, savings plans, and home purchase deductions I now have.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!