Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from New Hampshire
Verified Purchase:Yes
Been using H&R Block software for years, it works great.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hardeeville, SC
Verified Purchase:Yes
I've been using this tax SW for years. It gets delivered prior tax season and then updates as portions of the SW are updated. Easy to use, quick, painless.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
OK Program but slow on final updates for a simple
on February 21, 2025
Posted by: Bob 495
from Grand Haven, MI
Verified Purchase:Yes
With very few changes in the federal income taxes it took too long to get get program updates. Still have not been able to to work on estimated taxes using program in is FEB 21
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oak Point, TX
Verified Purchase:Yes
I have been using H&R Block tax software for years and always gets the job done in a simple, straightforward way. I have confidence our return is prepared properly and with the largest return possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Retired with Rollover
Verified Purchase:Yes
I have used your tax software for many years but thinking of switching next year. I am not happy with how it handled my rollover of 401k to Roth 401k within the plan. It assumed I was taking it out of the plan to a Roth IRA. And it didn't give me any help with form 2210AI to allocate the rollover to 4th quarter.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Berea
from Greenville SC
Verified Purchase:Yes
I buy your software every year, but I'm disappointed that you don't allow me to use the program to file additional returns after the five free ones. I would like the ability to file additional returns for a fee to be able to file electronically instead of searching around for other online opportunities to file the other returns
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
I have used the software for years and I find it easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: JTKern55
Verified Purchase:Yes
I downloaded this software for many years with no problems filing.
This time, I completed both federal and state and filed electronically but now it will not let me open the form.
I can't print them, check the status, NOTHING! This sucks!
This time, I completed both federal and state and filed electronically but now it will not let me open the form.
I can't print them, check the status, NOTHING! This sucks!
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock