Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Oklahoma city
Verified Purchase:Yes
State return did not contain bank information entered on the Federal return and there was no way to enter it but manually on the form after printing
Value
3
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
Been using the product for over 2 decades. Always seems to work well.
STate version seems to be typically overpriced.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vm2000
from Jacksonville Fl
Verified Purchase:Yes
Bought this program because I have heard others mention it and were happy with it. I am also happy that I decided to try it and will be using it again next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: georgiaroxie1
from Clarksville, TN
Verified Purchase:Yes
I bought over a month extremely hard to work. The program kept adding sections that were not necessary.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using H&R Block tax prep software for years and never had any problems. The free e-filing is a bonus as other members of my family use it also.
Very easy to use with simple explanations
Very easy to use with simple explanations
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jcampisi654
from Pittsburgh, PA
Verified Purchase:Yes
software did not add my pension. I did it twice. I had to file an amended return. The amended return was worse that the original.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: KBBY
from washington, dc
Verified Purchase:Yes
I've been a faithful customer of this software for years. It gets better with time and makes the process easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Corrina, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Karen 59
from Missouri
Verified Purchase:Yes
I have used H&R Block tax software for years and love it. It is reasonably priced and easy to use. I have confidence that the calculations are accurate and it keeps track of my prior year information as well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock