I have been using H & R Block Tax software for years. It is user friendly, accurate, and there is good backup for any questions, should they arise. I feel very confidant when using the software. I have consistently had good experiences with the software and feel very comfortable with the entire process and support.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 22, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Not exactly what I would call user friendly. Several topics say to refer to IRS instructions to see if it applies to you? Shouldn't it be asking questions rather than you having to look up the info.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I find the software very helpful; however, I fail to see why I be am charged extra to file a state return when I already paid for the upgraded software, and my state, ND, does not charge to electronically file a state return. In fact, they encourage tax payers to file electronically. Seems like price gouging to me.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This program is easy to work through. There are checks and balances all along the way. You have opportunities to ask questions. If you throw in a crazy number...it will ask you to double check.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!