Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jude B
from Mississippi
Verified Purchase:Yes
Supposed to be a free state program, they charged me for something I already bought with software. Once again deceptively charged!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Docklight
Verified Purchase:Yes
First time using, have always used turbo tax before. Fairly straight forward. Worked fine for pensions social security and stocks and bonds. Will use again for 2026
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Been using this product for over 20 years, including my businesses and retirement. Never a problem with the IRS or otherwise. My only complaint, however, as I grow older, my eyesight is not as it used to be and now I find it difficult to read the forms and input. I wished there were a process to increase the font size within the program without changing the entire monitor.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Greatclasswar
Verified Purchase:Yes
Didn't find the product as user friendly as I hoped and was surprised to not be shown any refund despite doing an itemized deduction.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Chip Fox
Verified Purchase:Yes
I've used HRBlock Tax Software for probably 10 years and will continue to do so for the foreseeable future.
Pros: Easy to prepare, Easy to import documents, Fast
Value
3
Response from HRBlockBy Sonia, Social Media, April 17, 2026
Thank you for the 5-star rating. We appreciate your business and thank you for the valuable rating!
Written by a customer while visiting HRBlock
Posted by: skip081
from Oregon
Verified Purchase:Yes
Your program is very good and covers most questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: woodcabco
Verified Purchase:Yes
I've been using it for 6 years and it gets easier to use every time. I used to get stressed out worrying about how I was going to do my taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
Have been using the software for many years now and seems straightforward for uncomplicated returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock