Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Dont you know
from Greenville sc
Verified Purchase:Yes
Program did not catch missed information until after it transmitted and rejected.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for your feedback. We stand behind our work and guarantee that every filing with us is 100% accurate. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Posted by: dscott1
Verified Purchase:Yes
I have purchased 4 different tax software over last 10 years. H & R block, is consistently the easiest to use and the most accurate!
Pros: Maximizes refund
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GP91
from N.C
Verified Purchase:Yes
I use this software every year and has been great and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ohio
Verified Purchase:Yes
Completed my taxes, then had an error on the program after I sent federal taxes in. Had to redo my tax info a seond time. Now the program list my taxes not filed. Not a good program this year.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
I'm an H & R Block Program User for over 20 Years+
on February 23, 2025
Posted by: medic709
Verified Purchase:Yes
I have been using this program for over 20 years + and Its the BEST!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dennison, Ohio
Verified Purchase:Yes
This is my third year of using your product and I am very impressed with the ease of using it. The cost of your program is inline with other vendors, and sometimes less. I appreciate the features of this product and will see what's in store for 2025 based on the confusion by the IRS and the President.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: WEGEE
Verified Purchase:Yes
Everything was good. The program should allow you to prepare at least 2 different State returns without a charge.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BB 60
Verified Purchase:Yes
Second year using this program. Great for what I need.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock