Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Rusty M
from VA
Verified Purchase:Yes
I have used the H&R Block tax software for several years and I am always satisfied with the ease of use and information provided. The security of knowing that they will support me if I have any questions or issues if needed is a plus.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Eleven years and still happy with software!
on February 23, 2025
Posted by: JPenn
Verified Purchase:Yes
I have used H&R Block software for my taxes since 2015 and remain very pleased with the software. Tax transactions for IRS refund and payment to MD Dept of Revenue successfully completed in less than 72-hours!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: FH23
Verified Purchase:Yes
Federal calculations seem to be correct but I was unable to correct some items that the program seemed to assume.
The state of Kansas calculation has an error if you itemize. I reported it to HRB.
The print out of the worksheets on federal and state of Kansas are very bad by printing across two sheets of paper in the middle of a line. Impossible to read the line.
The state of Kansas calculation has an error if you itemize. I reported it to HRB.
The print out of the worksheets on federal and state of Kansas are very bad by printing across two sheets of paper in the middle of a line. Impossible to read the line.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bob Ch
from PA
Verified Purchase:Yes
I've been using HR Block software for years. I found this year more confusing than usual.
Pros: Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
I've used H & R Block software for over 20 years and have found it easy to navigate, process my information, and submit to the IRS.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Shawn A W
from PA
Verified Purchase:Yes
The software is easy to use and works as advertised. Refund was timely and as submitted. Great product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: stressed2025
Verified Purchase:Yes
Efiled my 2024 return but my 2023 AGI was not correctly carried over from my HRBk return so my eFile was not accepted by the IRS and therefore my state return is on hold as well. I have a hard copy the 2023 return and I overload the "carried over" amount from line 11 and that was not correct. I can't find where to go back and enter the PIN in the program. It shouldn't take hours (3, so far) of work just to try and solve this issue. Put some links in there to help an old guy out. I am now waiting for a transcript form the IRS with no idea when it will show up in the mail. BY THE WAY I have using HRBk Delux for several years and this is the first time I've had this problem but it I still frustrating.
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
Easy to use and filter. Greatboptions and a easy walk through for taxes.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock