I have bought this software for many years. Other the the price increase, the program worked great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Amy, Social Media Team, February 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used this software now for three years and I am very happy with the results and ease of use. The only issue I had is that the mini worksheet to determine taxable Social Security income for the 2024 tax year did not work properly for me, and I had to interact with your agent to correct the issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I switched from turbotax 7 years ago and now have "buyers' remorse! Since eFiling I repeated have been unsuccessful in printing a file copy without "not for filing printed on every page! (Federal return is > 100 pages)
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Product was ok...but I do not think updates are correctly installed. My return keeps saying that I have to wait for the next update...but online I found that it was already updated, but not on my existing return... Also, it said my State was correct and ready to file...but within an hour after filing, it got rejected. A simple error in filling out a field with numbers only was not identified by HR. It did not notice the spaces I included. HR should have caught that and not let me submit...a basic programming error should have caught the empty fields
Pros: Easy to prepare, Fast
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.