It is OK. I have used for years. This year I didn't see the question did anyone turn 65
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
H&R Block has always been my go to for income tax preparation. It is easy to follow and I like the accuracy check when you are done. Plus the audit guarantee is reassuring. Thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have only one beef. Please darken the software type. It's nearly a grayscale color that ma!we it very difficult to read. Or give the user capability of adjusting the darkness
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using the H&R Block tax software for many years and it is just as good as ever. It is easy to use and guides you very well through the process, including the filing process. If you need more information, it includes resources that let you dig into a subject more. An excellent and complete product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Dear Charlie, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Easy to use and I trust the decisions. I’m especially happy with using it year after year as things pre-load and I get nudged to not forget things I did the previous year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Dear Terry, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Generally easy to use and works fine. Would like to have had the issue of printing the tax return to the correct scale on my Mac resolved (third year running I have had this problem with the HR Block software) by now, but I have a workaround (I have to delete all printers on the operating system then save to PDF, then reinstall the printer then print the PDF). So this is not a show stopper, just inconvenient.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have used this for years. Always does a good job of making tax easier.
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!