The only issue I had was starting at the beginning. It wasn't clear how to insert last years info ex: names, address etc. once I got beyond that point everything worked great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I nave use this product for over 15 years and it never fails me.
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I had problems with the AGI data from 2023. I had a problem last year with a number and could not get rid of it so dd not use ot and send it in. I started to re-enter data and sent it in. This year the 2023 AGI from the first attempt was used and my 2024 was rejected for the wrong AGI. I could not figure out how to change the AGI without deleting the first 2023 attempt and redoing a new 2024 compete tax form. Need to assure data sent to IRS is used the next year rather than a discarded file!
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Relatively easy to use, but not always intuitive. Good at transferring the prior year's data.
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.