Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Teddy R
from Indianapolis, IN
Verified Purchase:Yes
Very easy to use and simplified a lot of concerns down into simple "Did you do this?" Yes-Or-No questions.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Hello Teddy, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis
Verified Purchase:Yes
Simple instructions from DOWNLOAD on to FILE. I’ve used HRB for several years and improvements continue.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Jack5224
from NC
Verified Purchase:Yes
Worked well as always. Got our return done in one pass and our refund in the bank 15 days later!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
I have been using H&R Block Software for years. It is easy to use and is accurate. The only issue I have is that I paid for the Deluxe + State and needed to buy a second and third state because my kids went off to college and the price to buy each additional state is more than I paid for the Deluxe + State in the first place? Shouldn't it be a discount for buying additional states instead of more than the initial investment? This didn't make sense to me. Ultimately, I did not purchase the other states and will be filling them out on paper and mailing them in.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: LaMont b
from Orland Park, IL
Verified Purchase:Yes
Easy to use, just like sitting in front of an actual person. Offers everything needed to allow me to feel secure that the interview is thorough and that the resultant completed return is accurate. In addition, I completed the return on my schedule, not having to concern myself with going to an office during business office hours.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dale2024
Verified Purchase:Yes
software error on la state, program would not allow me to use check routing number and my account number.
could not move past page and had to use the credit card option.
also, i have 3 pending payments on my checking account instead of 1 for e-filing state program.
could not move past page and had to use the credit card option.
also, i have 3 pending payments on my checking account instead of 1 for e-filing state program.
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great people in the local office! Great software!!
on February 24, 2025
Posted by: Bartan
from Wisconsin
Verified Purchase:Yes
I've been using your software a looking time, seems like decades!, I like the way it takes you through everything you need and makes it easy to understand. There are a few hiccups along the way, but the software straightens them out!
It's great! I also liked the ability to go into my local office for a "second look" and am very disappointed to find out last year, you discontinued it! We always went to Karen Tulley and she was always Fantastic in explaining any concerns we had! She is the reason I will always use your software..
It's great! I also liked the ability to go into my local office for a "second look" and am very disappointed to find out last year, you discontinued it! We always went to Karen Tulley and she was always Fantastic in explaining any concerns we had! She is the reason I will always use your software..
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 41Bob
Verified Purchase:Yes
I've used H&R Block software for more than 10 years. I prefer to download it onto my computer, which allows me more flexibility in reviewing input and selection worksheets.
The 2024 edition has added a quick and easy way to include information about taxpayers' pre-taxed contributions to IRAs.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock