I am so disappointed that, after 7 years, I still can not e-file because H&R Block can't add a simple, 2 page form (Form 8997)
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block software for several years. It is easy to work through the program and complete my taxes efficiently and accurately. I am a fan and plan on using again!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have bought this product every year, probably for at least 7 years. I find it easy to use and never had a problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Disappointed that HRB didn't include Form 1116 Schedule B. Perhaps this isn't a frequently required form, but how difficult is it to include a simple 2 page form? Because of this, you have to print and file your tax return BY MAIL. Leading to weeks (if not months) of delay on a refund.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have been using H&RBlock software for ages and shall continue in future years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Pretty intuitive to use for federal the state was not as easy
Pros: Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!