Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Brock2205
from Blue Springs, mo.
Verified Purchase:Yes
I need to be able to enlarge the software text due to diminishing sight. I know how to make the text larger, but the "background field" size is limlting.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: WalkerBrad
from Grandview, IN
Verified Purchase:Yes
It did not load the previous year tax info, as it could not open the file.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Ptass
from Oklhaoma
Verified Purchase:Yes
I’ve been using the H&R programs for years now.
I think it’s easy to use. You have research tools in case you don’t understand the question. You also have your final check accuracy in the end which helps you find any errors you may have made.. thanks
I think it’s easy to use. You have research tools in case you don’t understand the question. You also have your final check accuracy in the end which helps you find any errors you may have made.. thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Works but poorly designed for all but idiots
on February 25, 2025
Posted by: Anonymous
from Southwest Ohio
Verified Purchase:Yes
The software works without needing the forms but is fairly poorly designed for saving time and questioning to ensure accuracy. It should copy EVERYTHING that is the same from the previous year and ask if it is each time a critical bit of info comes up such as bank account numbers for deposit. It's the users fault if they are so stupid they can't check the number or remember. Stop making the rest of us look up and put in the info every year. It's the stupid waste of time I was trying to avoid by purchasing your software. Also, questions about things you put in to check if it's good to itemize are also useless and more stupid unneeded work when I already know that, without significant changes in law, I WON'T be itemizing.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Starjeff
Verified Purchase:Yes
Very happy with Deluxe. Filed early got my refund in 10 days with no issues.
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Panda44
from Massachusetts
Verified Purchase:Yes
Unable to bring in information from previous year.
Except for 2 pieces of company addresses
Except for 2 pieces of company addresses
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
I always use the H&R Block software to do my taxes. It is easy to download and use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The programs for Federsl and State taxes work flawlessly. Very happy with the results
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock