used the product many years. Familiar with its functions which makes things easier. As I am now a retired senior, tax filing easier (plus Trump tax act eliminated so many deductions to track) I can get the job done in a day. Need to get those forms completed earlier.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Every year the software seems to get more difficult to navigate. This year there was an error what wasn't picked up by the accuracy check and my return was rejected by the IRS.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I’ve ben using this tax software for over 15 years. I tried the competitor one year and its result gave me mistakes so I went back to H&R Block software that same year and filed. II will continued using H&R Block for my taxes.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Excellent program easy to follow, verry good information files
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I enjoy using the software but somethimes things especially new things are vague and hard to understand
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Have used this software for years. Easy to use and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!