Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: CatManDue4
from Florida
Verified Purchase:Yes
Have used this software for many years and have always been satisfied with it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Heavy_G47
from Hamilton, Ohio
Verified Purchase:Yes
The tax program worked great, although I was filing married filing separate. The program wanted some additonal information before I could efile, but did not indicate what information was needed. I finally figured what was needed but highlighting the box that needed the information would have been helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I have bought your tax product for a long time. I like that program guides me to forms that are need to complete my tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bruce 123
Verified Purchase:Yes
I like the product. The Efile is very useful. I wish I had known that part of efiling service included making your payment. Since I didnt know that prior to efiling I went to the IRS site to make payment.
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IN
Verified Purchase:Yes
I've been using this software for years and I never had a problem.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cathie H
Verified Purchase:Yes
Software is simple to use. However, my credit card was charged twice for electronic filing of CO state taxes. Currently my bank is disputing this duplicate charge.
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Review123456
Verified Purchase:Yes
We have used H&R Block for years and have not had a problem except for the last couple years. The software does not seem to handle everything regarding the flow through entity concept on the State of Michigan tax return
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Vernon 101
from Georgia
Verified Purchase:Yes
I purchased this last year so was able to save money. Been using this product for more than ten years and have very happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock