Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jms217
from Illinois
Verified Purchase:Yes
Would not let my return efile kept rejecting because of the complicated form 8962
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Federal features were good. State features was not
on February 26, 2025
Posted by: HughFarms
from Colorado
Verified Purchase:Yes
The Federal version is OK. The Colorado verison lacks of forms (such as DR104CR, DR0617) and credits available (such as Senior Housing credit). Also, Colorado has deduction for Chariti donation that is above $500. H&R state version does not carry this over the Colorado form.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Princeton, NH
Verified Purchase:Yes
Easy to use and covers most tax topics. Just a few requiring research outside of the software. Filed taxes for many years with no issues whatsoever.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Not Real Happy with Service
on February 26, 2025
Posted by: MOT 71
from Canton ohio
Have been using this program for several years had an question about a distribution and called to get an answer, no one would give me a answer and finally just referred me to the IRS
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Some data from the federal no transferred to state
on February 26, 2025
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
When filing the state (Oregon) there was a question about household income with not enough explanations/instructions. This sounds like information that I already entered for federal. Your software should know where to find it and copy over.
There is still data from the federal form that you need to pass to the state (Oregon) form.
There is still data from the federal form that you need to pass to the state (Oregon) form.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
Not the Same Functionality as Previous Years
on February 26, 2025
Posted by: bobthebrakeman
from Michigan
Verified Purchase:Yes
Have used this product for several years. Not happy with it this year. Tried a few times to import last year's data. Even though the program indicated that the import was successful, it actually did not work and I had to enter last year's data manually. Also had difficulty at times with selecting the next step or screen as I progressed through the process of completing my return.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Zuni, New Mexico
Verified Purchase:Yes
I have been using H & R Block software for more than a decade now and their products keep improving each and every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sg1968
from MO
Verified Purchase:Yes
Trying to remove forms that are no longer needed that carried in from previous years is difficult to do. When given instructions from Google searches not helpful. Chat is not helpful.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock