I have used this software for many years and it provides me a quick and easy way to complete my taxes. I often do other family members as well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Software works well and is easy to follow. The only issue over the years is that we have short form data but still comes on with the long form. Seem to be a ton of updates which is probably not a Block problem.wor
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Product was easy to use but don't put too much faith in their final accuracy check. My refund was rejected by the IRS.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Purchased the program in November. Loaded into Windows 11. Have the same problem as in 2023 with the screen not showing all the features, such as creating a new 1099 form to fill in. Contacted them last year and nothing ever happened. Long story short, you must mover cursor around until you find the "add new" position. The state program is marginal and very difficult to get correct. If you claim a std. deduction on federal, you still must input state and local taxes, property taxes, applying previous tax return to next year, etc, etc. in the federal form. There is no way to fill it in the state form.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.