Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I've been using the software for several years and am pleased with it.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lukyone
from Texas
Verified Purchase:Yes
It worked, but won't handle section 199 Reit Dividends on form K-1, box 14, code I. It goes on line 6 of form 8995. If you override the program. you can't file electronically. FYI, Turbo Tax has no problem with this.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: steve4712
Verified Purchase:Yes
The Federal Tax package was great... The NC State tax program, not so great. The NC interviewing process is lacking... The SW presents you with a bunch of fields and your expected to understand the NC Tax Law and enter them in correctly... A a part-time (two state) resident, my situation was certainly more complex and was expecting the SW to guide me. I have been using HR Block's Tax SW package for decades and have been fully satisfied... It's just this year that was less than 5 stars.
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tn
Verified Purchase:Yes
Have used for over a decade and have seen my deductions slowly disappear. If all I am going to get you are no longer worth the money
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Something has failed in your software program.
on February 26, 2025
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I have been using your software for about 5+ years. This may be my last time using it. E-filing has rejected my return four times. I have gone through my return that many times looking for mistakes. Your Accuracy review tells me there are no errors. But, the rejection notice says there are. It does not tell me what is wrong. Therefore, I have printed my return and mailing it.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
It does the job perfectly
on February 26, 2025
Posted by: Polyman
from Rolla, MO
I've been using the Block software for about 5 years now. and it's hard to imagine how it could work any better. It almost makes an odious job fun. The IRS must like it too, because they literally accept my electronically filed returns (a great convenience) in seconds.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: cbhva
from VA
Verified Purchase:Yes
I have used H&R Block Deluxe for the past 5 years. I like being able to add state forms to the program.
Each time I have had to call support the person has been able to direct to the correct part of the program.
Each time I have had to call support the person has been able to direct to the correct part of the program.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: EGF25
Verified Purchase:Yes
Great, program has help me over he last 10 years of use. Note: I do not have overly complicated taxes to submit. But it does cover averting that I need including all the questions
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock