Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Easy to use, I can do my own tax , my daughter and my son's tax without hassle
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Why should I Go away
from None of your businesd
Verified Purchase:Yes
Have used the s/w for several years and always worked great.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from UT
Verified Purchase:Yes
I have been using H&RB for many year and found it to do a great job.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frustrated Fran
from Wisconsin
Verified Purchase:Yes
Because the federal was fair it got 2 stars if it was based on State it would of been zero. Once my state return was rejected I went back corrected the errors I needed to unattached the pdf file and reattach the correct one this was impossible to do called the help line and they couldn't even figure out how so I had to print and file. In the directions it also did not give clear directions on order of documents when you mail them. I have used turbo tax for the last probably 8 years and can't say I'm sold on your software needs improvement on the phone for 40 minutes and they can't even tell me and just say oh it must be a glitch? No not cool
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
The only issue i had was efiling both Federal & State at the same time. My first federal submission was rejected because i didn't include my IRS pin number. I had to go to back in and enter my pin. I didn't realize that when i submitted my federal again it also submitted my state again and charged my credit card again.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jwed
Verified Purchase:Yes
like it except for the printing. Have print to many forms not needed
Pros: Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver
Verified Purchase:Yes
I have used this software for several years. Easy to use. As my life situations changes, the ability to do my own taxes is still possible
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Em44
from Seattle WA
Verified Purchase:Yes
The program has bugs in it. I filled out the entire return, then had accuracy review flag a problem that was unrelated to anything I entered. I couldn't clear it without restarting the entire return, with the exact same information, only to have two totally different errors flagged, also absolutely unrelated to anything in my return ( one error wanted the date of a Roth IRA I don't even have). When I also couldn't figure out what it wanted or what it thought was wrong, I hit review and it passed. I have very low confidence in your program this year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock