This year’s version has been very unstable, prone to crashing on my MacBook Pro. I upgraded to current MacOS, no improvement. Had to remove and reinstall HR Block software twice, but finally got my taxes done and filed.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block Deluxe for many years now. It is easy to use, gives me confidence that I got it right, and is a great value for the above mentioned reasons. Highly recommend!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The process of doing the taxes was easy, getting copies is not. My printer at home wasn't working and I tried printing at work and couldn't because the computers weren't compatible. Just not user friendly, I thought web based would be easier and it wasn't for me.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.