Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: FloWrita
from Colorado
Verified Purchase:Yes
Excellent product. Easy to manage. Has helpful guidelines along the way. Overall smooth experience with H&R Block. Thanks!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Abingdon Il
Verified Purchase:Yes
Good product accurate and reliable. I have been using for many years with no issues.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock
Posted by: BobGson
Verified Purchase:Yes
Thorough system guidance resulted in immediate IRS acceptance!
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Hard to trust a company when you don't know if the product will work or not
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego CA
Verified Purchase:Yes
I use this software for past twenty years, it is accurate and easy to use. I did have any issues with IRS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yyyyggggkkkk
from Kansas
Verified Purchase:Yes
I thought we were supposed to be able to contact you for help. Not call or chat with a computer program. There can be somethings are just a little different than what a computer is programmed to answer
Response from HRBlockBy Abbie, Social Media Dept, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: AlfredR
from Brigham City Utah
Verified Purchase:Yes
The only problem I had was where I misunderstood where to put the Required Minimum Distribution I took out. It was where it said " Amounts distributed to you in 2024 from all other plans". (Not very clear!)
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Very good features and accurate calculations
on February 27, 2025
Posted by: AllenS
from Cherry Hill, NJ
Verified Purchase:Yes
I have used the HR Tax Program for about a decade and have been very happy with it. Two minor issues:
1. It would be nice if you could change the order of 1099s - example: sort Form 1099-DIVs in alphabetical order.
2. If you aren't careful with the NJ, the program doesn't record military pensions (1099-R) is exempt from NJ state taxes.
1. It would be nice if you could change the order of 1099s - example: sort Form 1099-DIVs in alphabetical order.
2. If you aren't careful with the NJ, the program doesn't record military pensions (1099-R) is exempt from NJ state taxes.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock