Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: sspcro
from Bloomington, Illinois
Verified Purchase:Yes
Several years ago I switched from Turbotax. Never regreted it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: k Howard 57
Verified Purchase:Yes
A few glitches. I had to call for a new code to file mine when I purchased did not work. Would not let my use my checking account for my state refund had to select getting a check instead. Charged me 4 times for state filing
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I’ve used the H&R Block tax software for many years. It’s relatively easy to use. I’ve never had a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Vinbansal
from EDISON, NJ
Verified Purchase:Yes
The software so many bugs that ta preparation that is already a stressful chore became a nightmare. I am sorry to say this but I am not buy it again. You have lost me as a customer.
Cons: Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Abbie, Social Media Dept, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
It has great features. I used turbo tax before ..
on February 28, 2025
Posted by: Bentot
from ma
Verified Purchase:Yes
I found your software easy to use. But please refund me for the2023 software I downloaded by mistake. I am stl.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: gbgb444
from Richmond, VA
Verified Purchase:Yes
Product is good, if clunky, but I don't like that you have to pay extra to efile your state return.
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie, Social Media Dept, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Perfect for Seniors
from DE
Verified Purchase:Yes
Easy to use. Asked all the right questions & it was very easy to find answers when I had a question about a form.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Albert7
Verified Purchase:Yes
The tax program is easy to use
However I needed to do an amended return and found that extremely confusing I ended up having my accountant do the amended part
However I needed to do an amended return and found that extremely confusing I ended up having my accountant do the amended part
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock