I’ve used this program for years and it has worked extremely well for me. My tax return is a bit complicated and it picks up the quirks. It makes a dreaded job easier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 28, 2025
Thank you for leaving a review, and for providing positive feedback for your tax pro! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
This is my second year and I am very pleased with the "flow" of your input info.
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Always pretty easy to navigate. Only problem I have is downloading info from the previous year. I have to download manually which is time consuming. Fix that!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This product has made doing taxes very easy. Have been using it for years.
Pros: Easy to prepare
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Hello John, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have been an H&R Block tax software user for decades and I simply trust it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 28, 2025
Thank you for leaving a review, and for providing positive feedback for your tax pro! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
I tried using the free software but after years of using the paid platform I was missing the ease of looking at forms anytime. To me it was worth the extra to get the program I was used to using
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
The 2024 business software felt very wonky this year. Slow, vague information, no New Mexico state filing interview. Also, if a return gets rejected, how come I am receiving multiple charges to resubmit the same return?
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The last couple of years you have not reminded me in November or December to get the next years program. In a mutual fund your program did not insert the foreign tax amount. Prior years it was OK.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.