Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have used HR Block for years. It’s easy and efficient.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 28, 2025
Thank you for leaving a review, and for providing positive feedback for your tax pro! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dr Watt
from HOUSTON, TX
Verified Purchase:Yes
Current print settings for Form 1040 waste paper. Printing Schedules 1, 2, & 3 should be optional.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Customer Rating
5
The greatest software for doing your own taxes.
on February 28, 2025
Posted by: Anonymous
Verified Purchase:Yes
As always, I were able to complete filing my tax in one day, without any issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 28, 2025
Posted by: Anonymous
Super product!!! I completed Federal and State returns quickly
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from hobe sound
Verified Purchase:Yes
i have \used &r block for many years it always works great
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Former employee 16 yrs
from Long Island, NY
Verified Purchase:Yes
I had a question which was ignored by your team. 3 to 5 days means never as usual. Sometimes its better to answer than be rude.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
it so easy, and safe to do them through HR Block
on February 28, 2025
Posted by: Anonymous
from NY
Verified Purchase:Yes
its as accurate as paying someone else to do them. I like the fact I dont start from scratch. They have all the safe guards as you move from one topic to another along with doing my state forms as well
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
PDF download from brokage house did NOT work.
on February 28, 2025
Posted by: MHansen0565
Verified Purchase:Yes
I've used this software for years. This year the software was unable to download from Vanguard Brokage. I had to manually enter all the information. I spent hours with support and they ended up telling me to reboot. I'm concerned about accuracy and time and effort wasted.
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock