Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: doug2015
from Tampa FL
Verified Purchase:Yes
I have used H&R Block tax software for over 10 years without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lancaster,PA
Verified Purchase:Yes
tax is OK, got me in trouble w/ my 2022 return. Don't like paying for state filing (Turbo tax is included)
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I always buy H&R Block Deluxe Tax Software solely for the purpose of checking my manually prepared documents and for final electronic filing. This year filling in the data was more problematic because the software instructions were not as clear as they should be. For example on health care premiums there are 3 values on my State forms and Block doesn't say which block to use. Secondly, it didn't save the data after the stated time frame nor upon completion so I had to re-enter ALL the data again. Lastly, it said I needed to update but upon attempting that it said I didn't need to update yet. These type things make you question the accuracy of the program.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wetumpka Alabama
Verified Purchase:Yes
Easy to use and transfer previous year information.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Dog mom2
from Illinois
Verified Purchase:Yes
I've used this software for several years now. I had a question, called, and question was answered. I wish it was just a little cheaper to purchase & did not use state as too expensive.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: The Astronomy Dude
from Roanoke, VA
Verified Purchase:Yes
I have used this program for years. It seems to do well.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
eFiling State returns cost extra - quite a bit!
on February 28, 2025
Posted by: Anonymous
from Western US
Verified Purchase:Yes
Good program. Fair Price when it is on sale. High price to efile state returns even if you bought the Fed & State combined set with Free eFile as that only applies to Federal return.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Roanoke, VA
Verified Purchase:Yes
Always pleased with H&R tax software. Been a customer for many years!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock