Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Incorrectly disallows the SEHID and ACA PTC combination fo self -employed people.
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: needs addtl improvement
from Chicago
Verified Purchase:Yes
A+ for continuing to support Windows 10 unlike Turbotax
F for failing to work with Merrill to get an import working for 1099s and sending users back to dark ages of data entry
F for failing to work with Merrill to get an import working for 1099s and sending users back to dark ages of data entry
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Scoter60
from New Mexico
Verified Purchase:Yes
Software handles tax preparation very well but signing up for annual auto renewal is getting too expensive. For next year I will be canceling the auto renewal and looking at other options or buying H&R at a discount during tax preparation season.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jjaquagirl
from Wayne Michigan
Verified Purchase:Yes
Didn't ask about mortgage and property taxes?
Still waiting on the state to approve
Still waiting on the state to approve
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sadlerjon68
from Richmond, VA
Verified Purchase:Yes
I have used HR Block for my taxes for many years, but this year I encountered a bug that kept my e-filing from being accepted by the FedGov. I examined my W-2, 1099-B, 1099-G, 1099-DIV, and HSA forms and nothing was incorrect. I found the issue was due to the EV credit that I attempted to get, but was ineligible for due to a high MAGI. But HR Block didn't fill all of the affected form. When I filled in the unanswered questions in Part IV, I was able to complete my filing. Not an easy thing to find and certainly not a good experience on Tax Day!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Have used for years. Always left feeling confident in the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BOB in DC
from Maryland
Verified Purchase:Yes
Used your program for several years. Always easy to load and use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gws25
from NC
Verified Purchase:Yes
I am generally pleased with HRB software. However, I do have 2 recommendations...
1)The Deluxe package is supposed to issue 1 state return for free.
In 2025, we moved from Virginia to North Carolina meaning we had a partial year return in Virginia and a partial year return in North Carolina. To cover my full tax year, I had to purchase (at full price) a second state. I don't appreciate having to purchase a second state at full price just to cover my full tax year.
In 2025, we moved from Virginia to North Carolina meaning we had a partial year return in Virginia and a partial year return in North Carolina. To cover my full tax year, I had to purchase (at full price) a second state. I don't appreciate having to purchase a second state at full price just to cover my full tax year.
In the event of a move, the software's included state return should cover the entire tax year without requiring separate purchase of the second state.
2) The ability to download 1099-B transactions from one's brokerage firm is either not evident or is so clunky that I have to enter transactions manually. HRB competitors make this much easier....you might want to address this. It's a bit of a headache.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock