I have been using H&R Block software for like 10 years and very happy with the product.
However, the software makes you go through the deduction process even though the standard deduction is much greater and in the end you get the standard deduction which you knew was going to happen in the first place. I wish there was a way to by pass the this deduction process and just jump to the standard deduction. It would save a lot of entry time.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Have used H&R Block program for 8 or 9 years now. Very happy!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Dear Jim, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I don't agree that the package software for Federal and state doesn't come with the state file included
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Been a user for several years. It's obvious why I continue.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Kansas State tax software has an obvious bug when selecting whether to use the standard deduction or to use itemized deductions from KS schedule A.
Always getting review not complete error when entering Social Security benefits.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I've used hr block for many years and am 99% happy with it. The only problem I have ever had is, i am just an ordinary blue collar worker and sometimes your questions seem to need answering by someone who knows their way around regarding the tax codes. Please write your questions so an average joe like me can feel better about how we answer.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!