I have used this software for years. This year for 2024 it did a horrible job of dealing with IRA Rollover and IRA Required Minimum Distributions. Questions did not apply to situations. Calculations were wrong and taxes kept being reported in error on the return. I had to do a lot by hand to keep trying to get the software to report distributions correctly.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using HRBlocks Deluxe with State software for many years and am quite happy with its ease of use. Unfortunately, I tried HRBlocks online program first and did not have the same success. I abandoned it in the end because it wouldn't let me see the completed forms until I paid. I was also surprised and dismayed that the final price would be much more than if I had ordered my normal Deluxe software. I hope that you do not discontinue the regular HRBlock Deluxe with State package in place of the online version
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
If a person is taking a strander dediction, there should be an easier way to go through this form. Also, I entered a couple of entries on the Fed form which caused an error. I doubled check the numbers and they were correct. (Fed & state emplyor ID number) Thanks
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for your positive review! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we're here to help in any way we can. If there's anything else we can assist you with or if you have any suggestions for improvement, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
I'd like to see the various modules be ready sooner. It is now two weeks away from Tax Day and the interview for Estimated Taxes is not yet finished.
I'd also like to be able to kill forms that no longer apply without having to go through the attendant interview.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.