Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Denver, co
Verified Purchase:Yes
I’ve been using H&R Block for 20+ years. It’s good at typical tax stuff, hit and miss with the hard stuff and difficult to find how to get support
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: kurali
from Tucson, AZ
Verified Purchase:Yes
This is my third year using H&R Block Deluxe software. It is very thorough. I continue to have a problem with viewing the whole form. It would be easier if it opened up entirely instead of having to scroll. This year I only had to google to questions that the Help couldn't answer immediately.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I have an Accounting background and have been using this software for YEARS without any issues
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Westmont IL
Verified Purchase:Yes
For many years I have trusted this software to provide accurate easy to use tax preparation. Reasonably priced.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: omictin
Verified Purchase:Yes
i have used H-&R Block many years and have never had a problem thanks
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Posted by: JNL477
from Utah
Verified Purchase:Yes
I have used several different brands of tax preparation software and find them relatively similar. This year was more difficult to file due to early retirement. The cost of tax software seems to continue to rise which is not helpful.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: diezl
Verified Purchase:Yes
Did what we paid for. Glad it worked the first time this year, especially formatting/scaling the printouts at the end. Will most likely use again next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Art Corliss
from Laconia, NH
Verified Purchase:Yes
I have been using this program for many many years. Lately there is a very significant error which aborts the program. Never choice to "Select Alternate File Location". It does not work and hasn't for a couple of years now.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock