Have used the tax program for the past several years and makes tax prep and filing very easy and simple.
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I use this program every year and find it easy to navigate and enjoy saving time because data is saved from previous years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I bought it because i have used last year it is not better than any other product.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I have used this software for several years. One comment is that I wish there were a more detailed definition of the differences between the basic, deluxe, etc. types. It is hard to tell what I actually need vs. "nice to have".
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
It was not as easy to use as I thought it would be.
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Comprehensive and easy to use tax software that reliably assures I only pay what I am required to pay. Have been using it for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I've used your tax program for years and wouldn't try to do taxes without it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I bought Turbo Tax and downloaded it and it stopped in the middle of install 4 times. your software installed immediately and ran twice as fast as Turbo Tax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!