Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MNKevin
from Minneapolis, MN
Verified Purchase:Yes
Using H&R Block Deluxe Software makes completing my taxes so much simpler and faster. I trust the product more than myself! Having to pay taxes in two states is more complex, but the software made it easy. E-filing provides for a fast refund as well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Menifee, CA
Verified Purchase:Yes
No problem with the download and the program was very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jimmy2000
from Mi
Verified Purchase:Yes
Easy to download and use. Been using this for 10 years now.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a good visit, and we appreciate your business. Your feedback helps us continue to improve our services. If there's anything we can do to enhance your experience further, we love to hear about it. Thank you for choosing us!
Written by a customer while visiting HRBlock
Posted by: K0GT
Verified Purchase:Yes
When printing my personal copy to save, I would like a version for my double sided printer that filled the pages and didn't hog so many sheets of paper.
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a good visit, and we appreciate your business. Your feedback helps us continue to improve our services. If there's anything we can do to enhance your experience further, we love to hear about it. Thank you for choosing us!
Written by a customer while visiting HRBlock
Posted by: Jfc74
Verified Purchase:Yes
I had a couple of areas that I could not get an understandable answer to my question/concern and had to guess what was being asked for.
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for your positive review! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we're here to help in any way we can. If there's anything else we can assist you with or if you have any suggestions for improvement, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Ronknee
from Bothell, Wa
Verified Purchase:Yes
Satisfied with completing my taxes, but disappointed in final result, with differing amounts, and confusing penalties. Even now after submitting my tax payment, the final amount is less than I paid.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for your positive review! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we're here to help in any way we can. If there's anything else we can assist you with or if you have any suggestions for improvement, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Software works once you get help form Software sup
on March 2, 2025
Posted by: TheBirdieKing
from North Wales, PA
Verified Purchase:Yes
The software works fine if and when you can get it to load properly. for 4 years in a row now I have had to call Software support to get the State tax software that supposedly is part of the Deluxe Federal+State program to load. They always have to send me a separate link. The software will also not update whenever one is available unless you reboot your computer. Why? Also signing up for Auto Renewal is meaningless as I have to call to remind you that I signed up for it and then download and purchase the software on my own.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JohnInTX
from Lakeway, TX
Verified Purchase:Yes
Good software, I DID notice the price increase. The website could stand some improvement, specifically if you're looking for the Federal Only tax software because you live in a state with no state income tax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock