Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
You missed a big error that caused me to re-file
on April 17, 2026
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
Program is ok but I experienced a major issue which I wish you had caught!
Last year my daughter was 23 and a full time student. This year she was 24 and was not. So you carried her forward as a dependent, which I didn’t catch and didn’t remove. I filed with her as a dependent.
Then, using the same program on the same laptop, she filed her own return and stated that she was not being claimed as a dependent on anyone else’s return. She filed and the IRS rejected her return since her SSN was identified on my return as a dependent.
So as a result, I had to refile, and she has to refile.
This could all have been avoided if you did a simple check to see if a SSN on one return is incorrectly indicated as a dependent on another return. Pretty unhappy that you didn’t flag this. I’ve been using H&R Block for at least 25 years but this has finally pushed me over the edge. Next year I’ll use TurboTax.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ccbills
from Arizona
Verified Purchase:Yes
I have used this product for 6 years and I am extremely happy with how easy and accurate it is.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Randy l M
from Washington
Verified Purchase:Yes
The H&R program keeps asking me if I want to buy the State program knowing the State I live in doesn't have an income tax. Also, has our ages, but ask us things that are unrelated to our age. And, no future summary to help us with our next tax year, this would be extremely helpful!!!
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MrC28
from CA
Verified Purchase:Yes
I am familiar with the H&R Block software and have used it for years. The interview process picks up all necessary information. It also computes whether to take the standard deduction or itemize. With my taxes, its best for the standard deduction on federal, but carries my entries over to the state where the itemized deduction is better. I can also create itemized lists for certain entries, i.e. multiple property taxes, but I wish there was an easier way to print out the specific lists with the print function.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Quite Robust, but stop with the Premium pitches.
on April 17, 2026
Posted by: Anonymous
from Sacramento CA
Verified Purchase:Yes
Quite happy with Deluxe+State. Would have given 5 stars if you wouldn't keep trying in very slimy ways to get me to upgrade to Premium.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 0k2025
Verified Purchase:Yes
Not as many issues this year as last. Frustrating to deal with marketing gimmicks and sales. Hard to switch with the transfers form previous years.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PAS1234
from Wichita Falls, TX
Verified Purchase:Yes
Very good product. it is simple to use and does a very good job of keeping this in place and current.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LucaB
from ny
Verified Purchase:Yes
I’ve been using this software for at least 10 years. It’s gotten worse over the years.
This year was the worst, however, found a bug in the software that incorrectly calculated taxes owed relating to recharacterization of traditional IRA into a Roth IRA. portions of the traditional IRA were non-deductible and the software incorrectly tcalculated the tax. I reported this via phone at least two months before April 15 and was assured that it would be picked up in the next update and it never was. unacceptable. Will try TurboTax next year
This year was the worst, however, found a bug in the software that incorrectly calculated taxes owed relating to recharacterization of traditional IRA into a Roth IRA. portions of the traditional IRA were non-deductible and the software incorrectly tcalculated the tax. I reported this via phone at least two months before April 15 and was assured that it would be picked up in the next update and it never was. unacceptable. Will try TurboTax next year
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock