Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,262 Reviews)
Open Ratings Snapshot
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product. 
(
52,657 out of 61,796
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Used several years successfully for simple returns
on March 2, 2025
Posted by: Son_of_Elvis
from Raleigh
Verified Purchase:Yes
Occasionally there is a hitch. For 2024 it would not allow entry of my state code in the 1099-R, even though the Accuracy Review flagged the blank state code as an error. What to do?
No, I would not recommend this to a friend.
Response from HRBlockBy JoySocial Media DepartmentMarch 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Smooth and easy
on March 2, 2025
Posted by: Mueller
from MONTEREY COUNTY, California
Verified Purchase:Yes
I used TaxCut for years. I transitioned to the free creditKarma software and then migrated to cash app. Last year I bought a Tesla, installed solar panels and power walls. The free software seemed off and I broke down and bought your deluxe package. Had a homecoming feeling. Smooth software that did the job and left me feeling confident that I had met the reporting obligations and maximized the deductions and credits.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5 out of 5
5
Response from HRBlockBy TraSocial Media DepartmentMarch 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use.
on March 2, 2025
Posted by: Harbob
from United States
Verified Purchase:Yes
I bought your software because of ease to use your provided to us.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy TraSocial Media DepartmentMarch 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Ease of use
on March 2, 2025
Posted by: Anonymous
from Florida panhandle
Verified Purchase:Yes
Been a customer for many years. Easy to use. Will continue in the future.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good value and easy to use
on March 2, 2025
Posted by: Contributor
Verified Purchase:Yes
Happy with the purchase and the price. I would personally prefer a manual option. I have a simple return and just need to enter several 1099s and we’re done.
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Customer Allegiance
on March 2, 2025
Posted by: Old Tax Guy
Verified Purchase:Yes
Software is great. The only reason not giving a five star rating is I believe that discounts should be given to repeating customers. I find cheaper prices on 3rd party websites.
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great and easy software
on March 2, 2025
Posted by: Bhupendra
Verified Purchase:Yes
I always use hr block to file taxes. Easy to understand and use as always.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use.
on March 2, 2025
Posted by: kterwin
from Spokane WA
Verified Purchase:Yes
We have always used H&R block services, and I have been using H&R software since it came out. The products great and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMarch 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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