Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,262 Reviews)
Open Ratings Snapshot
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product. 
(
52,657 out of 61,796
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Dependable
on March 2, 2025
Posted by: Anonymous
from Portland, OR
Verified Purchase:Yes
I have never understood "tax-speak" and this software helps me penetrate the language. The eFile capability is a great asset and speeds any refunds I might receive.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy TraSocial Media DepartmentMarch 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use softward
on March 2, 2025
Posted by: Anonymous
from Moyock, NC
Verified Purchase:Yes
Received an early promotion for the software and immediately took advantage of the savings
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy TraSocial Media DepartmentMarch 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Activation code used prior to me.
on March 2, 2025
Posted by: hadtopay
Verified Purchase:Yes
I was very surprised and disappointed with this product. Everything was fine until I went to E file my turns. I was told my 5 free Federal filings had been used and I would have to pay to E file. I do taxes for my ex-husband therefore I had to pay to E file both our Federal and our State returns. Not happy about that at all. This makes me feel the "activation code" I was given for this software had been given to someone else who had filed their returns before me.
Response from HRBlockBy JoySocial Media DepartmentMarch 3, 2025
Hello, thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Thorough Guidance
on March 2, 2025
Posted by: californiadave
from Stockton, CA.
Verified Purchase:Yes
I have used H&R Block software for more than five years and have never been disappointed in its thorough presentation, guidance, and accuracy.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy TraSocial Media DepartmentMarch 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always helps
on March 2, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Helps with items I would not know how to fill out.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy TraSocial Media DepartmentMarch 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It does the job
on March 2, 2025
Posted by: GTWi
from Wisconsin
Verified Purchase:Yes
Fifth or sixth year of using this software and I am happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentMarch 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Added return problems to access
on March 2, 2025
Posted by: Chuck97
Verified Purchase:Yes
Although I was happy with my own return experience, I found it to be cumbersome to get to get to an additional file from a previous year.
Response from HRBlockBy JoySocial Media DepartmentMarch 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Easy
on March 2, 2025
Posted by: Easy Calcs
from Naperville, IL
Verified Purchase:Yes
Have been using H&R Block to calculate my taxes for at least ten years. The software is easy to use and the results are always acceptable to the IRS. You can also calculate different results by changing inputs. This makes planning for the next year easy.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamMarch 4, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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