Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: dckr
from MN
Verified Purchase:Yes
It was ok, but had issues downloading information. It did download my W-2 but there was some glitch that said there was an error, which there really wasn't. Another item I tried to download wouldn't download at all.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
State School Income Tax Return? H&R Block knew!
on April 17, 2026
Posted by: Gurg
from Ohio
Verified Purchase:Yes
Thanks for including the school income tax form with the Ohio state return. I didn't know there was such a thing. The tax software not only had the forms but also filled it out from the data in my Federal and State returns and I was able to file the returns online as well as receiving notices that they were all accepted.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mimi2U
Verified Purchase:Yes
Very easy to use. I was able to file taxes for 3 in short order
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
The product figures the tax correctly but the program is not too intuitive. What I mean is that if you don't check the correct box when going through a topic you will never know if you are able to lower your taxes.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RDD13
from Detroit MI
Verified Purchase:Yes
I've been using HR Block software for years and there is good reason.
Complete, accurate, up-to-date, thorough and easy to use.
Complete, accurate, up-to-date, thorough and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 28601
Verified Purchase:Yes
Worked fine except sometimes in searching for an answer I had troubling fining what I needed but in the end I did. Use it every year.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Reliable. Could use better help on FORM SSA-1099SM
on April 17, 2026
Posted by: Anonymous
from Chandler, Arizona
Verified Purchase:Yes
For the most part it worked but I felt that I had to go to other sources to understand how to enter values from my multiple FORMs SSA-1099SM. I got two of them because I had received surviving spouse benefits part of the year. There is a field labeled "Medicare part B premiums deducted from your benefits" and I had to look up in other sources to confirm that I had to add the values from each form and enter that in the software. This was not explained in your help so was an omission in my opinion.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
Easy to use and accurate. I’ve used H&R Block software for over ten years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock